Businessolver® Client Newsletter
06/24/2025
State of Workplace Empathy Report
Unempathetic organizations stand to lose billions by not investing into people
Our 10th annual State of Workplace Empathy report came out on June 18, and it’s full of key insights for HR teams looking to level up culture, cost management, and employee engagement. HR plays a vital role in cultivating empathy at work, but nearly 60% of CEOs still see empathy as a perk, not a necessity.
This year’s data is clear. When empathy isn’t present in the workplace, it can cost employers billions in lost productivity and talent:
- Employees at unempathetic organizations are 1.5X more likely to quit.
- 74% of remote/hybrid employees say they’ll quit if forced to go back in-office full time.
- Unempathetic workplaces report 3X higher levels of toxicity.
Read the full report to learn more about how you can maintain or build an empathetic workplace.
The One Thing: Confirm your Annual Enrollment Dates for Fall
Help us make this your best annual enrollment yet by providing your enrollment dates
If you have a 1/1 effective date, please work with your client teams this week to share your annual enrollment dates. This helps us prepare, staff appropriately, and provide you with the best-ever AE experience. We are asking clients to provide their tentative dates by July 7 and confirm them by July 31. If you’re able to provide confirmed dates out of the gate, even better!
Fun fact: Did you know you can open or close on a Tuesday? We know you know that, but we always suggest avoiding enrollment windows that start or end on a Monday or Friday, if possible. Additionally, you'll thank us in the end if you avoid the first two weeks of November, too.
Be sure to catch our series of AE Trainings in August to help you prepare.
Upcoming Sessions
Thurs., July 10 at 10 a.m. CT: MyChoice® Accounts Training // Claims Processing from A – Z
When it comes to MyChoice Accounts, our processing teams and debit card magicians are behind the scenes processing nearly half a million claims and more than 4 million card swipes per year. Join our claims expert as he gives you a tour of what processing looks like behind the scenes and explain the specifications required by the IRS for a successful, paid claim.
This session was originally scheduled for June, but we've moved it to July 10. If you added the June session to your calendar, please remove it and replace it with the July 10 so you don't miss us!
Add to schedule
Tues., July 15 at 10 a.m. & 2 p.m. CT: Businessolver® Update // Q3 Product & Compliance Update
Join us for our third Product & Compliance Update of the year. We’ve got lots of news to share ahead of the upcoming annual enrollment season. Plus, Bruce Gillis, head of compliance, will join us to run through important compliance items.
If you can’t join us live at 10 a.m. CT, check out our live replay at 2 p.m. CT. We’ll be there watching alongside you ready to answer any questions you might have.
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What’s New in Compliance?
2025 PCORI filing and fees are around the corner
The PCORI (Patient-Centered Outcomes Research Institute) fee for plan years ending between October 1, 2024, and September 30, 2025, is $3.47 per covered life. This fee is due annually and is paid by health insurance issuers and self-insured plan sponsors.
The deadline to pay the fee for these plan years is July 31, 2025.
IRS issues draft version of IRS Form 1095-C
The IRS has issued the draft versions of the 2025 IRS Form 1095-C, used by employers to report required Affordable Care Act information to employees and the IRS.
While this draft form is not finalized and may change before being finalized, It will provide you wan early look at the 2025 form.
A Peek at Our Pinnacle Partners: Protecting Employees Finances & Quality of Life
Meet your members’ needs today and into the future with Transamerica
Do your members have gaps in their insurance? If you’re not intentional about providing your people with full coverage, cracks might pop up. Transamerica can help your members care for their health while protecting their finances and quality of life. A leader in retirement plans and employee benefits, Transamerica works with each employer to design a benefits strategy that meets their members’ needs today, and will continue to meet their changing needs for a lifetime.
On top of great benefits offerings like universal life insurance with living benefits, hospital indemnity, critical illness, and more—members can enroll right from the Benefitsolver® platform. Selecting and managing benefits in one place makes it easier for employees to prioritize benefit needs and maximize contributions with year-round access to account balances and planning tools.