If you work in benefits, Annual Enrollment (AE) is the “Super Bowl” of your year. As such, it’s usually accompanied by a wide variety of emotions — adrenaline and anxiety, enthusiasm and exhaustion.
But there’s one thing nobody needs during this important time of year — drama!
The best way to avoid finger pointing, scapegoating, and the blame game during AE is to build PERSONAL ACCOUNTABILITY. In this guide you’ll hear from one of our certified Reality-Based Leadership consultants about the four essential elements of personal accountability. Each is presented in the context of AE with tips on how to develop personal accountability in yourself and among your team members for a successful enrollment season and beyond.