Broker Bulletin
Businessolver announcements, information & resources
November 2023
Join us for our December Webinar?
Register for our research-packed, December 6 webinar, featuring Forrester Research
Join us for an impactful session focused on “The Evolution of the Employee Benefits Experience” led by Jon Shanahan, Businessolver CEO and president, and guest speaker Jonathan Roberts of Forrester Research as they look at what’s on the horizon for benefits strategy, innovation, and the employee experience.
You won’t want to miss out on this forward-looking session on the future of work to share with your clients as we head into 2024 and beyond. During the session, you’ll gain valuable information on the latest trends and some best practices to guide your client benefits discussions for the new year. We hope to see you there!
Make sure to take our short survey
It will take less than 5 minutes and you will receive a $5 coffee gift card for participating!
November Think & Clink Recap
Our Think & Clink may be over, but it’s not too late to gain valuable insights from the event
Thank you to all who attended our November 2, Think & Clink focused on “Navigating 2023 Benefits Trends to Keep Your Clients Ahead of the Curve.” We were thrilled to see so many of you in attendance, especially with annual enrollment in full swing for many of your clients. If you couldn’t attend or just want to keep the information covered in the session fresh, here’s a quick recap below.
- Employee benefits are no longer simple perks, instead they now take into account wellbeing and empathy.
- At the top of client strategic organizational goals that will be a priority for 2024 and beyond are engaging their workforce and streamlining HR & benefits processes.
- To meet clients’ needs to engage their workforces, personalization needs to be happening year-round to meet members where they want to be met since 62% of employees expect their needs to be understood by their employers.
- Having the right benefits technology powered by artificial intelligence (AI) can help your clients personalize at scale, while creating added efficiency. One example of this is through intelligent listening capabilities.
- Future benefits trends that your clients should be taking advantage of in 2024 include a continuation of AI integration within benefits technology, greater focus on data-driven analytics and decision-making, and health & wellness as a requested benefit.
Still looking for more from the session? Watch the session recording and enter your information to get on the list for our next Think & Clink!
Just Released: New Artificial Intelligence ebook
Read our latest ebook on how AI gives your HR clients an advantage
As health and benefits continue to evolve in an increasingly demanding consumer-driven industry, artificial intelligence (AI), is playing a critical role in delivering personalized and user-friendly experiences across the entire benefits ecosystem. From enrollment to utilization to empathetic service, AI can solve your clients’ most complex challenges today by looking ahead to tomorrow. It’s time to give your clients the unfair advantage of AI.
What’s New in Compliance?
Have your clients completed non-discrimination testing for 2023?
We have seen an increase in employers waiting until the last minute to complete their non-discrimination testing (NDT) for their dependent care FSAs. Client employers are encouraged to perform their NDT testing as early as possible in their plan year (we recommend Q2) to give them plenty of runway to make any necessary corrections or adjustments. If your clients haven’t completed their NDT testing, make sure they are aware and need to do so soon.
Check out this blog for more information on NDT testing.
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A Peek at Our Pinnacle Partners
Clients spooked by the cost of GLP-1 medications like Ozempic and Wegovy? Check out Calibrate.
Calibrate is the only solution designed to lower the total cost of care and deliver lasting outcomes by cost-effectively integrating GLP-1 medications like Wegovy. Its programs ensure that the right member receives the right medication for the right length of time for best-in-class outcomes: Calibrate data demonstrates 15% average sustained weight loss and a reversal of diabetes and prediabetes diagnoses in 81% of members.
With open enrollment and the resolution season approaching, now is the perfect time to evaluate Calibrate for your clients’ employees. Together, Businessolver and Calibrate offer employers a turnkey solution for comprehensive obesity treatment. Calibrate is easily accessible within Benefitsolver, where client employees already go to activate their benefits.
Delivering integrated experiences to your clients’ employees through our investments in people, partnerships, and technology
The Hartford has spent more than 200 years helping their customers overcome life’s challenges with its innovative products and services – and they’re just getting started. They put their belief into action by ensuring people are well protected and by supporting them in ways that go beyond the insurance policy. Together, Businessolver and The Hartford provides flexible designs, administration, and value-added services. This helps ensure your clients’ employees have a seamless customer experience.
A reliable place to turn for professional legal help
As the world’s leading legal provider, ARAG empowers people to assert their legal rights and work toward a resolution. ARAG offers trusted, affordable legal insurance coverage through employers as an employee benefit, allowing employees to choose the local network attorney they want to work with. Powered by curiosity, we enjoy discovering new things and are constantly rethinking our business, products, and services from our clients’ perspective. This leads to inclusive, diverse coverages that evolve over time in response to the experience of your clients’ employees and the world they live in. Together, ARAG and Businessolver help client employees get access to professional legal help when they need it the most.
Resources and Upcoming Events
HR Tech Recap: Driving Better Health Outcomes with HR Technology
This year’s HR Tech conference may be in the books, but if you weren’t able to attend this year or just want a recap of our speaking session, check out our recent blog discussing how artificial intelligence combined with HR technology can drive meaningful outcomes for your clients.
6 Questions Your Clients Should Be Asking in Their Benefits Administration RFPs
With the new year just around the corner, undoubtedly some of your clients will be considering new benefits administration technology to amplify their benefits strategy. But how can you ensure they are asking the right questions for their RFPs? Read our blog on our top six questions for your clients to ask as they consider benefits technology options in 2024 and beyond.
Save the Date: Vision 2024
20-minute Live Demos
Get an inside look at Benefitsolver with one of our upcoming live demos. Register below to choose a date that works best for you.