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A culture of empathy can really help an organization succeed.

 

 

Empathy in the workplace has been linked to financial performance, employee productivity and even employee retention.

Empathy is key to building trust, and trust is a cornerstone of effective leadership.

But, before you jump to the understandable conclusion that a culture of empathy is dictated by an organization’s CEO, consider who employees believe is most responsible for the expression of this workplace value.

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