How Values-Based Benefits Make an Impact
The 2020 State of Workplace Empathy Study reveals the importance of empathy at work in a dynamic landscape. The past five years have seen a marked rise in movements seeking to expose injustices in work and political spheres, but in the workplace, employees haven’t seen the call for change adequately reflected.
In 2020, only 48% of employees say employers as a whole are empathetic, compared with 68% of CEOs. And while 68% of employees in 2020 say that their employer is empathetic, that is a 10-point decline over the last two years. It appears that not only are calls for more empathy not being answered at work, but also CEOs may not see a lack of empathy as the significant problem that they have in previous years.
This perceived lack of empathy at work raises important questions:
In seeking to answer these questions, we turn to one of the most prominent themes in the 2020 study: employees’ desire for values-based benefits.
Today, employees expect more. They want an employer to offer robust, affordable benefits that reflect a commitment to a set of shared values and, in turn, they will be more motivated when that’s the case.
In this white paper, we explore the importance of values-based benefits, backed by data and survey results, showcasing that employees not only value empathy, they experience its expression in large part through their benefits package.