Step 1: Log in to the My NJ Benefits Hub

Go to mynjbenefitshub.nj.gov

Step 2: Navigate to MyChoice Accounts

On your home page or IRMAA page, look for the piggy bank icon, labeled MyChoice Accounts. You can also select "MyChoice Accounts" from the drop-down menu next to your name in the upper right corner of the home page.

Step 3: Add a New Bank Account

Click on "Manage"

Under Manage, click "Bank Accounts" in the dropdown menu.

On the External Accounts screen, click the blue “Add Account” button on the right. The Add Account screen will appear. Complete the required fields.

Step 4: Click “Add”

Don’t forget to click the “Add” button to complete the process of adding your bank account.

Under Manage, then Bank Accounts you can find any accounts that have been added. To remove the current account listed, click on the red trash can to delete that account. To add a new account please see question #11.

Adding a bank account will allow your reimbursements to be electronically transferred to your account which will result in a faster turnaround time.

If you do not add a bank account to the system, your reimbursement would be a paper check sent via the US Postal Service to your home address on file.

Yes. In order to have the reimbursement sent to your bank via direct deposit, you must first add your bank account or submit the completed ACH form with your paper claim forms.

If you and/or your spouse are enrolled in Medicare Part B and/or Medicare Part D, you may be able to submit a reimbursement for those premiums through your IRMAA account.

In addition to the basic premium, some individuals must also pay a surcharge related to their income. This surcharge is called the Income Related Monthly Adjustment Amount (IRMAA). An individual's IRMAA surcharge is based on their reported Modified Adjusted Gross Income (MAGI) together with tax filing status. The standard premiums are increased by the surcharge imposed when MAGI exceeds certain levels, as shown on your claim form.

You can access your MyChoice Accounts and submit a claim online through My NJ Benefits Hub. On your home page, look for the piggy bank icon, labeled MyChoice Accounts. You can also select "MyChoice Accounts" from the drop-down menu next to your name in the upper right corner of the home page or IRMAA page.

For filing an IRMAA claim you will use the Start and End dates that you are requesting reimbursement for.

For example, if only requesting Jan and Feb 2021 reimbursements, start date should be 1/1/2021 and end date should be 2/28/2021.

To calculate your payment amount, use the chart below. Note that you must submit separate reimbursements for Medicare Part B and Medicare Part D if you are enrolled in both plans. In addition, you must submit separate reimbursements for yourself and a covered spouse/partner. To calculate your surcharge amount, identify the number of months for which you are seeking reimbursement. Then, take that number of months multiplied by the correct surcharge on your claim form.

The "Drop your files here" box is where you submit your supporting documentation for the claim you are requesting. It is best to submit documents in PDF, JPG., or PNG. types. However, if you do not have your document in any of these formats, you can also take a picture of your documentation to upload. 

Required Documentation

• A copy of the cost-of-living adjustment (COLA) letter sent by Social Security Administration regarding the surcharges/premiums for the year you are requesting reimbursement. 

or

• A copy of the first two pages of your Federal Income-tax return (2019 return for 2021 IRMAA surcharges and 2020 return for 2022 IRMAA surcharges)

You must also include proof of payment for ALL months that you were eligible for reimbursement. Proof of payment can be one of a combination of the following:

• A copy of your Social Security Form SSA-1099 for the year you are requesting reimbursement
  
  or

• A copy of your Form RRB-1099 (if in the Railroad Retirement System) for the year you are requesting reimbursement

If you did not receive Form a SSA-1099, you can submit the following alternative proof of your Medicare Part B or D payments:

• Medicare Premium Bill for each month
• Medicare.gov Payment History

No, but you are able to cancel a claim by navigating to the Claim Summary page under Claims.

Find the claim that needs to be cancelled and click on the three dots to see the Cancel Claim option. Click on Cancel Claim and confirm cancelling the claim.

• Request Received – your claim has been received but not processed yet
• Approved – your claim has been processed and was approved but not paid yet
• Paid in Full – your claim has been processed and paid
• Ineligible – Based on what’s allowed for your plan, the expense was not eligible
• Needs Documentation – The claim processing team needs additional documentation to confirm the request that was made. It could be confirmation of the dates, the amounts, or who the claim was for.
• Cancelled – your claim request was cancelled per your request

The fastest way to submit a claim and have it process is online or through the MyChoice Mobile App. If you elect to email or mail a claim form, the turnaround time for your claim to process will be much longer.

How to file a claim:

Online: Log into mynjbenefitshub.nj.gov or use the MyChoice Mobile App to submit your claim electronically. 

Via email, fax or mail: Fill out your form electronically and submit via email, fax, or mail.

Email: SONJclaims@mychoiceaccounts.com

Mail: MyChoice Accounts, MSC-100535, PO Box 105168, Atlanta, GA 30348-5168

Fax: 856-807-5560

No, both the retiree and/or spouse claim will be submitted on one claim form.

Any documentation you submitted to or mailed to the State will be sent to MyChoice Accounts for processing. Claims that are submitted directly to MyChoice Accounts will take priority in processing.

Only one claim submission can be approved. If you submit more than one claim submission per expense, the subsequent submittals will be denied. For duplicates that are denied, you will receive notification of that denial. For up-to-date claim status, visit the My NJ Benefits Hub.

Yes, you can submit a claim and it will be paid by check to the estate.

Any member that has designated a preferred email will only receive an email and direction on where to download your packet.

Requests submitted with complete documentation will be viewable in your MyChoice Accounts same day if submitted online through MyChoice Accounts (piggybank icon). If other submission methods were used, your account will be reflected within 7 business days of submitting via email/fax or 10 – 15 business days for mailed requests.

Once the request is reflected as received in your MyChoice Accounts, your request will be processed within 30 days of the Date Received date once processing for that year has begun. You can find the Date Received date in your Claim Summary for each claim.

Once the request has been approved for payment, you should receive your reimbursement within 2 – 3 business days for member with Direct Deposit and 7 – 10 business days for member who receive a check issued via U.S. Mail.

Please be patient. You may continue to check your claims status by selecting the piggy bank icon in either the online My NJ Benefits Hub or in the MyChoice Mobile App and selecting Claims, then Claim Summary.