
Businessolver® Client Newsletter
08/27/2024
MyChoice Find a Provider Online Booking Launching Sept. 1
Now with 24/7 access to book in-network care
MyChoice Find a Provider is a service that allows employees to find high-quality, low-cost, in-network care quickly and easily via Benefitsolver®. It aims to drive down employer costs by increasing employee utilization and understanding of benefits. Starting Sept. 1, members will be able to book with their providers directly through the portal and mobile app with a ZocDoc integration. More than 90,000 providers are available for online booking–where members can see availability and make appointments immediately. MyChoice Find a Provider can provide up to a 30% reduction in out-of-network costs.


Discover the Future of HR with Dr. Kimberly Dunwoody's New Book
Understanding and meeting your employees’ benefit experience needs
Are you ready to transform your HR strategy and elevate the employee experience within your organization? Look no further than Dr. Dunwoody's latest book, Crafting Excellence in HR: Elevating Employee Experience to Forge a Superior Benefits Strategy.
Dunwoody, VP of Member Experience at Businessolver, explores the pivotal role of modern HR practices in creating a thriving workplace culture. Drawing from her extensive experience and insights, she provides a comprehensive guide to revolutionizing your HR approach through advanced technology, personalized benefits, and data-driven strategies.
Empathy Under Pressure
New Benefits Pulse Vodcast episode
We recently released a special episode of the Benefits Pulse Vodcast. Empathy advocate, author, and host of the Empathy Edge podcast, Maria Ross, joined to guest host and interview our own Rae Shanahan, Businessolver’s Chief Strategy Officer. They dive deep into the link between workplace toxicity, mental health, and the misunderstanding of empathy among CEOs.
Check out the episode to learn about the stigmas that still exist in today’s workplaces and how leaders can help create an environment where people can bring their whole selves to work.


HR Tech 2024
Discounted HR Tech Passes on our site
Still on the fence if you’re attending HR Tech? Visit our site today to claim $150 off an All-Access or Basic Pass, or snag a FREE Expo Pass—it's our way of making sure you don't miss out on the industry's must-attend event.
But wait, there’s more! Join us for our Welcome Reception on Sept. 24 from 7:15 – 9:15 p.m. at S Bar. In partnership with Securian Financial and Norton LifeLock Benefit Solutions, this registration-only event guarantees a vibrant atmosphere, fantastic networking opportunities, and plenty of fun.
What’s New in Compliance?

New Requirements for Fixed Indemnity and Short-Term Limited Duration Plans
The Departments of Labor, Treasury, and Health and Human Services (the Departments) have issued final rules related to Fixed Indemnity and Short-Term Limited Duration Plans. These final rules amend the definition of short-term, limited-duration insurance, which is excluded from the definition of individual health insurance coverage under the Public Health Service Act. The rules also set forth final rules for the requirements for hospital indemnity or other fixed indemnity insurance to be considered an excepted benefit in the group and individual health insurance markets.
To ensure that consumers purchasing fixed indemnity excepted benefits coverage are aware of the type of coverage they are purchasing, including the limitations of the coverage, and that it is not mistakenly purchased as an alternative or replacement for comprehensive coverage, the Departments now also require that a consumer notice be displayed when offering fixed indemnity excepted benefits coverage in the group market.
The final notice includes model notice language for Fixed Indemnity and Short-Term Limited Duration Plans. Employers and plan sponsors will want to review their plan offerings to determine if this requirement impacts them and to ensure they are providing the appropriate notices as part of the enrollment process.
Review the guidance in the Federal Register for more information.

Are you ready for the Medicare Part D Notice changes?
Significant changes are coming to Medicare Part D, which may impact whether group health plans are determined to be Creditable Coverage. As the Part D benefits become richer, employer benefits will need to be higher to remain creditable. While some plans will remain creditable based on their benefit offering, others may not meet the new requirement to be considered creditable.
Employers should work with their plan consultants to determine if the plans will remain creditable under the new rules, such that the Part D Notices will not need to change or plan to shift to a notice of Non-Creditable Coverage if required. Additionally, employers with Employer Group Waiver Plan (EGWP) plans should evaluate any impact to their plan’s administration and Medicare reimbursement levels.
Check out the Part D Redesign Program Instructions for a detailed review of the Part D changes, or review the summary fact sheet for an overview.

Upcoming sessions
Tues., Sept. 17 at 10 a.m. CT: Evaluating Point Solutions for Maximum Return Roundtable
Save the date of this roundtable so you don’t miss a chance to learn more about our pinnacle partners and what they can offer you and your members. This session is a great opportunity to one-stop-shop our partners and see what each of them does.
In case you missed it
Mastering Annual Enrollment: Insights and Strategies for Success Roundtable
If you missed us last week, check out our roundtable on demand. Holly Meyers, Benefits Manager at TE Connectivity, and our own Kelli Curtis, Senior Director of Client Services, discussed their strategies and tools to master a successful AE season for their organizations, including how decision support can enhance member enrollment choices.
Plus, they shared tips on generating excitement for enrollment, monitoring the enrollment process, and improving your AE post-morterm strategy each year.
Trainings
Check out our trainings from August on demand. We built them to help you prepare for annual enrollment and beyond.
Reviewing Rates
Our experts take you behind the scenes of our rates process and demo the platform and the benefits of our repeatable process.
QA Testing and Sign-off
AE Change Files – Exports and Payroll
Our experts take you under the hood of Benefitsolver to show you how we process exports and payroll.
On demand: Year-End Processing
We'll dive into how to prepare for elections to transition to current state and how we make that information available to you in Benefitsolver.

A Peek at Our Pinnacle Partners: Allstate Benefits
Affordable protection for your workforce
As a leading voluntary benefits insurer, Allstate Benefits is committed to delivering superior products and services with cutting-edge technology, exceptional customer service, and compassionate claims administration. Together, Businessolver and Allstate Benefits offer your employees the right benefits that are customizable while providing quality, affordable major medical or healthcare insurance from a company they trust.
Allstate Benefits offers affordable protection for life’s most stressful and unavoidable moments. Watch this short clip to learn more about Allstate Benefits and our partnership.