<img src="//bat.bing.com/action/0?ti=5739614&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;">
Wire3

Businessolver® Client Newsletter

02/04/2025

The One Thing: MyChoice Accounts Updates 

Upgrades in Q1 and early Q2 


MyChoice Accounts is getting a few key updates as we move into spring. First, all clients can expect to see a new MyChoice Accounts balance widget on your home page and accounts microsites. This balance widget will provide members with a fast view of any balances they may have upon log-in. Expect to see yours show up by mid-March.

We covered this update, plus upgrades to our HSA investment options, user interface, and much more of our 2025 roadmap at last week’s product update in Tech with Heart. And, new this year in Tech with Heart, MyChoice Accounts training sessions. The next one on the docket is Feb. 27, covering member experience, assisting members, and funds processes.

Wire-Graphics-250204_Image_001
Wire-Graphics-250204_Image-03

Sofia Quarterly Reports

Check out your Sofia performance for Q4


For many of you, Sofia becomes a part of your HR team during Q4 or your annual enrollment period. Your Q4 reports are available now in your document center. Be sure to see how she did for your employees and their hot topics. Across all clients, the top three plan and program topics are HSA, FSA, and dental.

Sofia is getting a glow-up in Q1 with a simplified interface. Watch the Q1 product webinar on-demand to get the scoop on her new look.

Benefits Insights Dashboard Trainings 

Make the most of your Benefitsolver® experience with our new dashboards  


Good news! We are preparing to launch new analytics within your Benefits Insights Dashboard. Given the positive feedback we received around the survey insights currently available within the dashboard, we know that you are going to be excited for what's next!

This launch of dashboards will include Service Center Performance & Trends, Mobile Analytics, and Campaign Analytics. Check out our upcoming trainings to learn more about what these dashboards will offer you.

Wire-Graphics-250204_Image-004
09-24_The-Partnership-Press-Gradient-Dividers-11
Tues., Feb. 25 at 10 am CT: Training // Benefits Insights Dashboard: Mobile Analytics

If you leverage the mobile app today, do not miss this training! We will walk through the various analytics that show how your employees spend their time within the mobile app and where we can increase participation. This will be a hands-on training where you can follow along while reviewing your own data in real-time.

Add to schedule

Tues., Feb. 25 at 11 am CT: Training // Benefits Insights Dashboard: Campaign Analytics

This training is for clients who leverage Custom Communications through our Consumer Experience team today. We’ll join our CX team to discuss how our Campaign Analytics dashboard will measure the effectiveness of the curated communications and campaigns coming from Benefitsolver.

Add to schedule

Tues., Mar. 11 at 10 am CT: Training // Benefits Insights Dashboard: Service Center Performance & Trends
 
Join this replay of our October training now that the Service Center Performance & Trends dashboard is going live. We’ll be on live with you to answer questions and chats while our experts take you through the dashboard that provides unparalleled access to the interactions taking place through Member Services.

Add to schedule

TGL Watch Parties

Join us in a city near you

TGL’s inaugural season is off to a roaring start with two matches in the books. Businessolver is an official founding partner of this new, fast-paced golf league emphasizing technology and fan experience. To celebrate this partnership and new golf league, we’re inviting you to join us for a TGL Watch Party. Not a big sports fan? No worries. This event is perfect for those just looking for a casual evening out, and everyone is welcome

Here's what you can expect at a TGL Watch Party:

    • Networking & Happy Hour:  Mingle with fellow attendees in a laid-back atmosphere.
    • Food Included:  Enjoy delicious food throughout the two-hour event.
    • Refreshments Provided:  Choose from a selection of beer, wine, cocktails, and sodas.
    • Open to All Ages:  Bring your friends, family, or come solo—there's something for everyone.
    • Play Games and Win Swag:  Enjoy additional entertainment with the chance to win prizes!
    • Come and Go as You Please:  Stay for the whole event, or just drop by for a bit—it's up to you!

We’ll have watch parties throughout the season and around the country, but we have three coming up soon. Check out the links below to learn more about each watch party and register.

09-24_The-Partnership-Press-Gradient-Dividers-11

Join us in Denver, Colorado today, from 6 – 9 pm MT.

Join the watch party

Join us in Chicago, Illinois on Feb. 24, from 3:30 – 7 pm CT.

Join the watch party

Join us in Des Moines, Iowa on Feb. 25, from 7 – 9 pm CT.

Join the watch party

Wire-Graphics-250121_03

What’s New in Compliance?

Document-Check-Icon_2

IRS issues Revenue Ruling Guidance regarding state Paid Family Leave

The IRS has issued guidance surrounding the increasing number of states with Paid Family Leave programs. This guidance has addressed how programs should handle paying these benefits from a tax treatment perspective. This guidance is effective for payments made on or after January 1, 2025.

The IRS will treat 2025 as a transition year, and the guidance includes some transitional relief to allow employers the chance to adjust to the new requirements.

Review the complete revenue ruling guidance

Wire-TWH-Hero_-250121

Upcoming Sessions


Tues., Feb. 18 at 10 am CT: Roundtable // Voluntary Benefits Trends - Insights, Strategies and Employer Advantages 

Calling all benefits aficionados and trendsetters! This roundtable is your chance to dive into the latest and greatest in voluntary benefits. Industry experts and your peers will share the inside scoop on how these offerings can support employees, boost satisfaction, and align with big-picture goals. 

Add to schedule

 
Thurs., Feb. 27 at 10 am CT: MyChoice Accounts // Member UI and Funding Processes
 
This session will highlight tips and tricks for how members navigate their benefits, including leveraging Sofia’s “chat as member” functionality for real-time support. Additionally, we’ll dive into the timing and requirements for funding requests, ensuring your processes are efficient and aligned with member needs. Whether you’re new to MyChoice Accounts or looking to deepen your knowledge, this session will equip you with actionable insights to enhance both the member and administrator experience. 

Add to schedule

 

In Case You Missed It


Q1 Product & Compliance Update 

We hosted our first product & compliance update of the year in January. We discussed recent product updates, our 2025 product roadmap, enrollment survey results, timely compliance news, and more. If you didn’t join us live, check it out on demand.  

Watch on demand

 

ACA Processes Training 

Did you join our ACA experts last week? If not, watch this session that covered best practices for data validation, verification, and code management. This session will help you understand your role in building an efficient ACA workflow.  

Watch on demand

 

Q1 MyChoice Accounts Product Update

Get caught up on demand for the latest updates to MyChoice Accounts and the consumer account experience within Benefitsolver and the MyChoice Mobile App. This quarterly update showcased newly released features, explored upcoming roadmap highlights, and more.  

Watch on demand



Log in to the Hub

Not registered for the hub yet? Click here to sign up.

Pinnacle-Partner_Aetna_wire-1

A Peek at Our Pinnacle Partners: Aetna

Flexible voluntary benefits for your employees 

Aetna has been underwriting and selling insurance for over 150 years, and our Supplemental Health division of Aetna has over 20 years of experience selling and servicing voluntary benefits. They are one of the industry’s fastest-growing groups of voluntary benefits carriers due to their flexible plan designs, attractive group rates with available multi-line discounts, exceptional service, and unique claims model designed to drive voluntary benefit claim utilization.

At Businessolver, we seek to ensure the highest-level benefits experience for employers and employees, making it easier to select and activate benefits while improving data exchange and management. Our partnership with Aetna helps ensure we make good on that promise through supplemental health benefit options available to employees directly in the Benefitsolver ecosystem, providing benefits delivery with flexibility, an enhanced member experience, and an overall higher value. 

More Content You Might Like

Read the latest from the Businessolver blog 

Reimagine Workplace Wellness for a Happier, Healthier Team

 

Read the blog

A Fresh Plan Year Calls for a Benefits Promotion Refresh

 

Maximizing HR’s Time with AI Tools (It’s More Than Just a Trend)

 
Read the blog