The One Thing: Benefits Insights Report is Live! 

AI and personalization are helping HR drive real results in benefits across cost, risk, and employee satisfaction 

ICYMI, our seventh annual Benefits Insights report is out in the world! This year’s study takes a look at how having the right technology in place pays off big time for HR and your C-suite stakeholders. Here are a few stats that stood out to us the most:

• Employees are 129% more likely to elect a cost-effective health plan with a pre-tax savings account when they have decision support at enrollment.
• 79% of employees feel confident about their benefit choices when the experience is personalized to them—despite ongoing benefits confusion.
• Right-fit steerage and self-service tools can help you avoid or recoup $3,000,000+ annually.

But our data also shows that while employees are ready and willing to use modern technology—like personalized decision support, their claims data, and AI—industry-wide adoption of these tools is lagging.

Thanks to feedback and participation from all of you, we’re able to show the real impact of having the right benefits administration technology, tools, and service in play.

MyChoice Find a Provider is Getting a Mental Health Upgrade 

Rula Health adds 10,000+ providers to the directory 

MyChoice Find a Provider is enhancing support for your members. Starting April 1, members can access Rula Health mental health providers within their network. Rula providers will be easily recognizable, marked with a Rula badge indicating their trustworthiness. Members can review profiles, check availability, and schedule appointments directly for as soon as the next day. This service complements the mental health professionals available through your EAP and other in-network options.

MyChoice Find a Provider streamlines electronic scheduling, improving access for thousands of health providers, including CVS MinuteClinic. If you want to learn more about MyChoice Find a Provider and see a demo, check out our product video in the Tech with Heart hub.

Benefitsolver Pro Tip 

Drive more mobile app engagement 

When do your employees need their benefits information? Often, it’s during times of stress. Whether it’s when they’re at a provider’s office or fumbling around for telemedicine information when their child is sick in the middle of the night, they need support at that moment. 

The MyChoice^® Mobile App can help employees contact the right carrier or provider in moments of need, check their accounts balance, or chat with Sofia^SM. The MyChoice Mobile App can provide immediate assistance.

Action item: Did you know you can set up a targeted call out to members who haven’t yet downloaded the app? Check out these instructions to set up a call out and get your members going mobile.

Register for the SALGBA Conference  

A conference for public-sector organizations 

Are you attending the SALGBA Conference happening April 28 – 30 in St. Louis? If so, we’d love to see you there. Swing by booth #215 for a small gift and to chat with us! We hope to see you at this popular public-sector conference put on by the State and Local Government Benefits Association.