To continue safeguarding your employees’ sensitive benefits information, we’re enabling multi-factor authentication (MFA) for all members logging into Benefitsolver. What is MFA? It's simply an additional layer of authentication added to the log in process. After an employee enters their username and password, they will be prompted with an email or text message to verify it is them.

Authentication is a common part of our everyday digital lives—whether we’re logging into a bank account, shopping online, or accessing personal health records. MFA brings that same level of protection to Benefitsolver, offering a more secure and trusted experience for your employees.

Additionally, this feature will help members who do not log in as often with updating their passwords more easily and getting them logged in. This update will not impact members who log in via SSO. Members can choose between an authenticator app, text message, or preferred email to verify their login.

We’ll continue to provide more information about this exciting enhancement. We currently plan to enable this update for all clients starting in waves on August 1. For more information, talk to you client team or watch our product update from earlier this month where we discussed this new feature.