Businessolver® Client Newsletter
07/08/2025
The One Thing: Enrollment Product News and More Highlighted at Q3 Product Updates
Annual enrollment show and tell coming on July 15 and 29
While we aren’t allowed to use the trademarked term related to Bowls that are Super, it’s about to be time for HR’s “big game.” Whether you’re heading into the annual enrollment (AE) season or not, join us on our upcoming product webinars to see the latest features we’re rolling out in both Benefitsolver® (7/15) and MyChoice® Accounts (7/29). We are releasing a lot of new and exciting features for members in August, so these are webinars you don’t want to miss. Join us in the Tech with Heart series or catch the replays.
Product News: Bringing Multi-Factor Authentication (MFA) to Benefitsolver
Building on our commitment to protect members’ sensitive benefits information
As first communicated in April, we’re enabling multi-factor authentication for all members logging into Benefitsolver. This added layer of protection is a key step in our ongoing commitment to data security. Authentication is a common part of our everyday digital lives—whether we’re logging into a bank account, shopping online, or accessing personal health records.
Check out the timeline for this update below:
- July 1: Multi-Factor Authentication was launched in UA2 starting July 1st. We want to give you plenty of time to test. This means that you can test in UA2 throughout the month of July.
- August 1: We will begin turning MFA on waves. Your client team has access to when MFA will be turned on in Production for you (you can turn it on in advance of your date as well).
- September 1: Last group of clients will turn on MFA.
There is a new system level template titled: Enhanced Benefits Portal Login Security Coming Soon. You are welcome to leverage the template or make updates if you want to communicate this change in advance to your employees. In addition, all enrollment flyers, have been updated with the new login instructions. It’s important to remember that if you leverage an SSO to log in to the portal, only those logging in with credentials are impacted by this change. In addition, this will vastly improve the password reset experience for future logins.
Mark Your Calendars: July 31 Deadlines
- MyChoice Accounts clients: If you plan to complete nondiscrimination testing (NDT) or create/update your summary plan description (SPD) in 2025, please submit your request via your client team by July 31, 2025.
- Confirmed annual enrollment dates for 1/1 clients are due on July 31.
- The PCORI (Patient-Centered Outcomes Research Institute) fee for plan years ending between October 1, 2024, and September 30, 2025, is $3.47 per covered life. This fee is due annually and is paid by health insurance issuers and self-insured plan sponsors.
The deadline to pay the fee for these plan years is July 31, 2025. Review the IRS’ PCORI site for more information and read our recent blog to learn more about how to prepare.
Upcoming Sessions
Thurs., July 10 at 10 a.m. CT: MyChoice Accounts Training // Claims Processing from A – Z
When it comes to MyChoice Accounts, our processing teams and debit card magicians are behind the scenes processing nearly half a million claims and more than 4 million card swipes per year. Join our claims expert as he gives you a tour of what processing looks like behind the scenes and explain the specifications required by the IRS for a successful, paid claim.
This session was originally scheduled for June, but we've moved it to July 10. If you added the June session to your calendar, please remove it and replace it with the July 10 so you don't miss us!
Add to schedule
Tues., July 15 at 10 a.m. & 2 p.m. CT: Businessolver® Update // Q3 Product & Compliance Update
Join us for our third Product & Compliance Update of the year. We’ve got lots of news to share ahead of the upcoming annual enrollment season. Plus, Bruce Gillis, head of compliance, will join us to run through important compliance items.
If you can’t join us live at 10 a.m. CT, check out our live replay at 2 p.m. CT. We’ll be there watching alongside you ready to answer any questions you might have.
Thurs., July 24 at 10 a.m. CT: Businessolver Training // COBRA & Member Specific Processing
Join our experts to go behind the scenes of our COBRA processes and take a look at the member-specific processing our clients take on themselves. We'll dive into how you can ensure you're leveraging best practices and driving maximum efficiency.
Add to schedule
Tues., July 29 at 10 a.m. CT: MyChoice Accounts Update // Q3 Product & Compliance Update
There’s a lot coming in August for members, including new HSA features, new and improved card activation process and an AE check up. If you have MyChoice Accounts or are interested in adding it, please join us.
Add to schedule
Log in to the Hub
Not registered for the hub yet? Click here to sign up.
What’s New in Compliance?
The Trump Administration’s One Big Beautiful Bill Passes
Last week, the House passed the Trump administration’s domestic policy bill, which included large cuts to Medicare. Employers should be aware of the impact of this bill. Check out some our key takeaways below:
- Dependent Care FSA limits that increase might be attractive, but they also may not yield a big change. Because employers often struggle to pass NDT with the current limits, higher limits will likely be restricted by NDT needs as well, resulting in limited impact.
- Employers with populations impacted by the Medicaid cuts or potential hospital closures may see shifting needs from their workforce. Employers may seek to consider the impacts of these changes on their workforce and their healthcare consumption.
- Several of the previously called out HSA expansion items were removed from the final bill. The Bronze/Catastrophic plan option and Primary Care Service arrangements changes from prior drafts of the bill remained in the final version of the bill.
- Finally, consider communications support. Given the complexity and impact of this bill, some employers with larger populations impacted may seek to provide a communication to their employees regarding the impact of this bill on these services, while providing recommendations on ways to best manage their health and wellness and the associated costs of care. This bill will impact different employee populations differently (rural vs urban, group health benefit eligible vs non-benefit eligible/Medicaid eligible, etc.) and employers may wish to review their populations to determine impacts.
For more information, attend our Q3 Product & Compliance Update or read the bill.
Update on HIPAA Reproductive Health Privacy Rule
On June 18, 2025, a federal court set aside the 2024 HIPAA Reproductive Health Privacy Rule, significantly altering compliance requirements for employer-sponsored group health plans. This ruling removes privacy protections for reproductive health information, creating new challenges for HR administrators. To be clear, prior HIPAA data privacy requirements remain in effect. This ruling only impacts the 2024 HIPAA Reproductive Health Privacy Rule. While awaiting a possible appeal from HHS, review any changes to existing policies that incorporate the 2024 Rule with local counsel.
Key Changes:
- Attestations Not Required: Valid HIPAA attestations for disclosing protected health information (PHI) related to reproductive healthcare are no longer necessary.
- Policy Reassessment Needed: Organizations may wish to review any policy modifications made to comply with the vacated rule to ensure alignment with existing HIPAA requirements.
- Consult Legal Counsel: Before responding to information requests about reproductive healthcare, consult with legal counsel to navigate potential state laws and member claims. Organizations may want to discuss potential changes with their privacy counsel to best navigate potential state laws and member claims.
For a deeper dive, read our latest blog on this topic or review the federal court decision.
Supreme Court Ruling on Affordable Care Act
On Friday, June 27, the Supreme Court upheld a crucial provision of the Affordable Care Act (ACA), ensuring that approximately 150 million Americans will continue to receive many preventive services free of charge.
The ruling safeguards coverage for essential medications and services, including cholesterol-lowering statins and cancer screenings, which could have been threatened by the appeal. This decision highlights the ongoing support for ACA provisions and their role in public health. Employer group health plans are not required to take any action as a result of this Supreme Court Decision.
A Peek at Our Pinnacle Partners: Supporting Members with Quality Voluntary Benefits
Recognize savings for your members and your organization with Cigna HealthcareSM
Cigna Healthcare is a global health service company dedicated to improving the health, wellbeing, and peace of mind of those they serve. They offer voluntary benefits like behavioral health, accidental injury, critical illness, and many others that provide value to both you, the employer, and your members. They leverage their expertise as a medical carrier to provide more value by covering conditions and circumstances based on real medical, RX, and stop-loss data.
Together, Businessolver and Cigna Healthcare can help make healthcare simple, affordable, and predictable. Members can enroll in Benefitsolver where they manage the rest of their benefits and take advantage of the engaging, retail-like experience available to them.