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Businessolver® Client Newsletter

05/26/2026

Updated branding is now live 

Sofia, MyChoice Benefits App, and MyChoice Accounts have new logos

Branding updates first introduced in January are rolling out this week across SofiaSM, the MyChoice Benefits AppTM, and MyChoice® Accounts.

Sofia’s avatar is being replaced with a new logo and updated experience. The MyChoice Benefits App will also have a new icon in the App Store and Google Play, along with updated branding when employees sign in. MyChoice Accounts is rolling out a new logo as well.

You’ll see these updates across the platform, mobile app, and member materials as the new branding begins to take shape across each experience. Check out the quick clip alongside this article to get a sneak peak at the updates.

To support these updates, refreshed toolkits for Decision Support, Sofia, the benefits app, and MyChoice Accounts are now available on the Client Resources site. These toolkits include ready-to-use content for benefits guides, websites, and employee communications.

You can also find the latest logos and brand assets on the Client Resources site, all in one place.

One platform for your U.S. and Canadian workforce

Simplify how you manage benefits across borders

If you support employees in Canada, benefits may feel split across different systems, tools, and vendors. With Benefitsolver®, you can manage U.S. and Canadian benefits in one platform. This makes enrollment and everyday tasks easier and more consistent.

Today, Businessolver supports more than 20 clients with employees in Canada. Some have thousands of employees across many provinces. You do not need a separate platform for your Canadian employees.

Employees can enroll, review benefits, and get help in one place. The platform also supports local needs, such as French-Canadian communications and provincial rules. Bringing both groups together makes benefits easier to manage and creates a more consistent experience for your workforce.

Want to learn more? Share your information below and we’ll connect with you soon.

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What’s new in compliance?

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Mental Health Parity and Addiction Equity Act enforcement remains a federal priority

Federal agencies remain focused on enforcing the Mental Health Parity and Addiction Equity Act (MHPAEA). Plans must keep clear records that show mental health and medical benefits are handled the same way. This matters most for nonquantitative treatment limits.

Employers should make sure this documentation is current and easy to share if asked. Agencies are increasing audits, and plans may need to provide this information quickly. Staying organized can help lower risk and avoid penalties.

Review the Department of Labor’s website for more information.

Accessibility deadline extended for web and mobile requirements

Health and Human Services (HHS) has moved the compliance deadlines for accessibility requirements under Section 504. These rules apply to web content and mobile apps for organizations that receive federal funding from the Department of Education.

For organizations with 15 or more employees, the new deadline is May 11, 2027. Smaller organizations now have until May 10, 2028.

Employers should note the new timeline and check that their digital tools and content meet these requirements.

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Upcoming Sessions:


Tues., June 16 at 11 a.m. CT: Benefitsolver Training // Mobile-First Delivery

The MyChoice Benefits App makes it easy for employees to stay connected to their benefits anytime, anywhere. When it is easy to find information and take action, employees are more likely to stay engaged all year.

This session will show how the app supports everyday benefits use, from finding answers quickly to making confident decisions on the go. We’ll highlight what the app offers today and how it helps employees stay informed outside enrollment.

You’ll also get practical ideas to increase app use, so employees get more value from their benefits year-round.

Thurs., June 25 at 11 a.m. CT: Benefitsolver Training // Decision Support Setup

Choosing benefits can feel overwhelming, especially when options are complex and decisions affect employees’ finances. Decision Support helps employees feel more confident in their choices.

In this training, we’ll look at how Businessolver’s Decision Support tool works and why it is built this way. Our experts will explain how rules, logic, and data work together to guide employees to better decisions during enrollment.

You’ll also see how yearly updates keep guidance current as benefits change. The right setup can reduce questions, improve engagement, and help employees feel more confident year after year.



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A peek at our Pinnacle Partner Program

Helping you spot gaps and strengthen your benefits strategy

Managing benefits often means using several tools and vendors. Over time, it can be hard to spot gaps, especially in financial wellbeing, access to care, or employee engagement.

Our Pinnacle Partner program helps fill those gaps without adding more complexity. Pinnacle Partners are vetted providers that fit the Businessolver experience and work with your current setup. Additionally, many of our partners offer integrations to simplify EOI processes, enroll in the benefit directly in the enrollment flow, and provide a one-stop experience for your employees.

For example, partners can support navigation and advocacy, telemedicine, identity protection, retirement services, and career growth. For employees, this means easier access to care, help when needed, and tools that support their financial, health, and career needs.

The result is a more complete benefits strategy and a more connected experience.

More content you might like

Check out the latest from Businessolver 

Only 44% Get It Right: Why Benefits Literacy Matters More Than Ever

 

Read the blog

Financial Wellness roundtable

 

Delivering Year-Round Communications training

 
Watch the recording