Businessolver® Client Newsletter
11/25/2025
We hope you have a great Thanksgiving. We will be closed on Thanksgiving Day to celebrate and our "offices" are closed on Friday, Nov. 28. However, member services will be open on Friday, Nov. 28 to assist your employees if needed.
We are thankful you continue to choose Businessolver.
A New Benefits Insights Dashboard is Coming Soon
Clearer benefits participation and premium cost insights to help you plan smarter
Our Benefits Insights Dashboards help you understand how your members engage with their benefits—and soon, you’ll have even deeper visibility. We’re excited to introduce our newest addition: the Benefits Participation & Premium Costs Analytics Dashboard, designed to give you faster, clearer data to support planning, budgeting, and decision-making.
This new dashboard includes five tabs that help you answer key questions about your population:
- Participation Analytics: Which plans your members are choosing and who may be under or over-enrolled.
- Premium Costs Insights: Where your premium dollars are going and how costs vary across, subgroups, plans, and time.
- AE Plan Movement: How members are shifting coverage during AE, so you can anticipate questions or cost impacts.
- AE Status: Real-time insight into enrollment progress to help you focus outreach where it's needed.
- Point-in-Time: How enrollment and waive trends are changing year-over-year or between key moments.
This dashboard uses the same trusted data you already rely on in Participation, Billing, and AE Analytics—but with faster load times, more flexible filtering, and exportable views to make sharing insights easier.
The dashboard will be available in BETA starting 12/1. When you explore it, you may see a survey within the experience. If you do, we'd appreciate your feedback as it will help us continue to refine the tools that support your strategy.
Upcoming Sessions:
Tues., Dec. 16 at 10 a.m. CT: Businessolver Roundtable // Navigating the 2026 Benefits Compliance Landscape
Join us for the ultimate compliance quiz challenge, where our expert panelists will face off in a Jeopardy-style competition—and you’ll have a chance to jump in for some high-stakes fun!
Your contenders:
- Bruce Gillis, Head of Compliance at Businessolver
- Brooke Salazar, Senior Director of Compliance at Compliance Dashboard
- Ben Conley, Partner at Seyfarth Shaw
They’ll tackle categories like:
- Unforgettable Deadlines
- Artificial Intelligence
- Trends to Watch & Risk Management
…and more!
But here’s the twist: you can answer questions yourself to earn points towards a prize! Plus, you can answer our Daily Double polls for a shot at double points!
Bring your best game and join us for an interactive session that’s equal parts learning and fun.
Add to schedule
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Businessolver Named to Forbes America’s Dream Employer List
A great workplace for our people means a better experiences for you
We’re proud to share that Businessolver has once again been recognized as one of America’s Dream Employers for 2026. While the award celebrates our culture and the commitment of our Solvers, the impact is ultimately felt by you and your members.
A thriving, people-first workplace directly strengthens the service and innovation you rely on:
- Engaged Solvers deliver more empathetic, accurate support to your members.
- Low turnover means you get deeper expertise and more consistency.
- A healthy culture fuels product innovation, keeping your benefits strategy future-ready.
As Jon Shanahan, Businessolver President and CEO, shared:
“Being named a Forbes Dream Workplace is an honor for all of us at Businessolver. It’s a reflection of our Solvers’ dedication and the culture they build every day. Because when our people thrive, our clients also thrive. This recognition reinforces why putting our people first is at the heart of everything we do.”
This recognition is meaningful because it validates our commitment to investing in the whole person—from DEIB and wellness initiatives to recognition programs and a fully remote workplace designed for flexibility and trust.
And when our people are at their best, they can focus on what matters most: helping you succeed and creating exceptional experiences for your members.
Thank you for being part of the journey. Your partnership inspires us to keep raising the bar.
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What’s New in Compliance?
IRS issues draft of Publication 503 – Child and Dependent Care Expenses
The IRS has issued a draft version of the tax year 2025 Publication 503, which explains the requirements for claiming dependent care expenses.
The document also includes reference to IRS form 4547—which will be used to elect Trump accounts and claim the $1,000 pilot program contribution for those that meet the eligibility criteria.
Review the new draft of Publication 503 for more information.
A Peek at Our Pinnacle Partners: Solutions to Help Prepare and Protect Your Employees
Prudential delivers a modern experience that drives better outcomes
Prudential is one of the world’s largest financial services institutions, offering a wide array of financial product and services including life insurance, annuities, retirement-related services, and more. They believe that financial wellness is for everyone and they put that belief at the core of all they do.
Together, Prudential and Businessolver are committed to helping your workforce get the financial protection and support they need. Through simple and efficient delivery, we make it easy for you and your employees to manage your benefits no matter where the work gets done.