MyChoice®® Accounts Client Hub
Essential tools and information for client administrators.
Welcome, MyChoice Accounts Clients
How-to's, processes,
and resources
Details for product, process, and compliance updates
MyChoice Accounts Member Education Resources
For Member FAQs about investments, please visit the member investment site.
Members access this site from their investment dashboard in the member web/portal.
- All Accounts Comparison Chart
- HRA Types Comparison Chart
- IRS Publication 15-B: Employers Tax Guide to Fringe Benefits (Cafeteria, Adoptions, Education & Commuter plans)
- IRS Publication 503 (DCFSA)
- IRS Publication 969 (HSA)
- IRS Notice 2006-69 (debit card/stored value cards)
- Member Portal Demo
- Member Mobile App Demo
- CIP Process
- HSA Transfer of Assets Methods
- HSA Trustee to Trustee Transfers
- HSA Standard Bulk Transfer Process
- HSA Bank E-Consent Language
- HSA Member Forms
- Communicating to HSA account holders (employees)
- UMB Reverse Employer Contribution Form (use to reverse or adjust employer contribution - requires member signature - submit to UMB)
- HSA member investment web page
- HSA Member Statement Samples
- MyChoice Accounts HSA Investment Guide
- MyChoice Accounts HSA Investment Line-up
- Member Forms
- Claims - all accounts**
- Letter of Medical Necessity (LMN)
- Trustee transfer (HSA)
- Beneficiary (HSA)
- Account Closure (HSA)
- Excess Contribution (HSA)
- Substantiation Processes
- Sample Card Mailer
- Card Substantiation Methods Overview
- Pre-Funding Process
- Claims Flow Infographic
- Member Cards and Claims FAQ
- Card activation phone number: 1-877-315-3483
- Card lost, stolen, or suspected fraud reporting phone number: 1-800-556-5678
- How to request a member card
**Note that the best and most timely method for members to make reimbursement claims is to use the member web/portal or MyChoice Mobile App to submit.
- Enrollment & Account Specific Member Education (user guides, etc.)
- MyChoiceAccounts.com
- MyChoice Accounts Forms
- Eligible Expenses website
- Eligible Expenses PDF
- Member Web and Mobile Screens
- HSA Statement Samples
- Debit card information web page
- IRS Publication 502 - eligible medical expenses
- MyChoice Accounts HSA Investments web site (video, guide, FAQ)
- MyChoice Accounts HSA Investments Guide
- How to Set Up the MyChoice Accounts Reference Center
- System Emails to Members
(member action-triggered system emails) - Transition Emails
(member emails that explain changing account types or changing vendors - your account manager can help you use the best flow) - Separation Templates (member email templates you can use to explain account access post-separation)
- Businessolver Blog
- Tech with Heart Series - MyChoice Accounts quarterly product updates; compliance updates; general training; Benefitsolver product updates; client roundtable webinars
List of locations that require commuter benefits. Most of these apply if you meet the threshhold for number of employees in that location. Each statue varies on parameters.
Here's an overview for each area.
Need a Benefitsolver or product logo?
MyChoice Mobile App
Communications Kit